Frequently Asked Questions

Camp K Nine's business hours of operation are from 8 AM to 7 PM. Our office hours are 9 AM to 5 PM from Monday to Friday, and on Saturdays, our office is open from 8 AM to 12 PM. Please note that our office is closed on Sundays. However, for dog pick-up arrangements on Sundays, the pick-up hours are from 8:30 AM to 12 PM and from 4 PM to 6:30 PM.
We appreciate your choice in selecting Camp K Nine. Thank you.

Camp K Nine mandates the following vaccinations for all guests: Distemper combination (one year and three years accepted based on the dog's age), Bordetella (kennel cough) every six months, Rabies (one year or three years depending on age), and Canine Influenza annually following the initial series of two.

We trust this information proves valuable to you. Thank you for contemplating Camp K Nine for your accommodation needs. Nine requires: Distemper combination (1 year and 3-year vaccines accepted depending on dog's age) Bordetella (kennel cough every 6 months)Rabies (1 year or 3 years depending on dog's age)Canine Influenza (annual after the initial series of two).

The Bordetella vaccination serves to safeguard against upper respiratory canine cough, including Tracheobronchitis, often referred to as kennel cough. It is important to note that while this vaccination is a preventive measure, it is not guaranteed to be 100% effective, similar to other vaccinations.
This information is intended to help protect your dog from the risk of contracting kennel cough. Thank you for considering Camp K Nine. We trust this information has been beneficial to you.

In the event of a missed pick-up from daycare, Camp K Nine will provide food for your dog and ensure proper bedding for an overnight stay as a boarder. Every attempt will be made to promptly notify you of your dog's transition to our boarding facilities. Please be advised that an additional charge of $65 will apply for the overnight stay.
We appreciate your understanding and continued trust in Camp K Nine. Thank you.

Yes. Please inquire about our daily individual walks.

We will gladly administer your dog's medications at no additional charge. Please make sure you bring enough medications for your dog's entire stay.

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday to Friday 9:00 AM to 5:00 PM.

We are committed to making every effort to reach out to your veterinarian for the treatment of your dog. In the event that your veterinarian is unavailable, we will engage a veterinarian selected by us for your dog's treatment. Please be aware that you are responsible for covering all veterinary fees for your dog, even during their stay with us, should they require medical attention.
Thank you for choosing Camp K Nine. Your understanding and cooperation are greatly appreciated.

We do offer a bath service for an additional fee.

The dogs are constantly supervised. Inappropriate play is stopped and good behavior is rewarded. The staff keeps the dogs safe, clean and well cared for. They are never left alone.

Of course. We actually encourage pet parents to bring their dog’s normal food with them when they come to Camp K Nine. If you cannot or would rather not supply your own food, or if we run out of your dog’s food while you’re away, we’ll be happy to accommodate your dog by feeding him or her with our house food.

If you know your pet may be a picky eater, feel free to bring special treats from home and we can add it to their food if needed.

At Camp K Nine, we offer dog evaluations from Monday to Saturday between 10 AM and 2 PM. A fee of $35 plus tax applies for these evaluations.

We offer discounts for each additional dog for both daycare and boarding services.

For those who have a big family, we incorporate discounts into your invoice for full day of daycare, half day of daycare, daycare packages and playmate boarding. To receive the playmate boarding discounts, your pets must be staying in the same suite.

Daycare Services: $5 off each full day (for packages that include $5 off each package day)

Boarding Services: 2nd Dog: $5 off, 3rd Dog: $10 0ff.

To ensure the health and safety of our guests at Camp K Nine, we maintain strict vaccination and screening requirements for all dogs participating in our services. It is essential that dogs have the following vaccinations and screenings up to date:

- Distemper/Parvo or proof of titers

- Rabies vaccination for dogs over 4 months of age

- Annual Bordetella vaccine

- Annual Canine Influenza Virus (CIV) Vaccine

- Annual Fecal test with a negative result for group play eligibility. Dogs with no fecal test or positive results will not be permitted in group play, incurring a $25/day special handling fee and limited to outside walks only.

Intact Policy:

Intact dogs (not spayed/neutered) are welcome at Camp K Nine, except for females in heat. Dogs over 7 months of age will not participate in group play but will engage in our Personal Play program instead.

Please ensure your veterinarian contacts us to confirm vaccinations or bring photocopies during Check-In. 

All purchases are final.

Cancellations:

A 48-hour notice is required prior to arrival to avoid a one-night stay charge. Prices are subject to change, with holiday rates in effect and non-refundable holiday deposits.

After-hours admission/discharge incurs a $40 fee, arranged in advance.

Thank you for entrusting Camp K Nine with your pet's care.

We have surveillance cameras, plus safety and cleanliness standards.

As you prepare for your dog's upcoming stay at Camp K-Nine, we want to ensure that the experience is as smooth and comfortable as possible for both you and your beloved pet. To facilitate a seamless check-in process, please carefully review the following guidelines:
1. Paperwork: Kindly ensure that all necessary paperwork is duly filled out and submitted prior to your dog's arrival. This includes any forms that we may have provided for you to detail your pet's care requirements.
2. Vaccination Records: It is essential to provide a current vaccination record for your dog. This record must be up to date and reflect all vaccinations as required by our camp's policies.
3. Dog Food: We request that you bring sufficient food for the duration of your dog's stay. If it is convenient, we recommend pre-bagging the food by day to facilitate mealtime. Alternatively, you may bring a larger bag of food. Please include clear feeding instructions on the front of the bag, specifying the amount (e.g., 5 cups per day) and any other pertinent details regarding your dog's dietary needs.
4. Bedding and Toys: While Camp K-Nine supplies all necessary items for a comfortable stay, including bowls and a clean, cozy environment, you are welcome to bring a blanket or a soft bed for additional comfort. You may also choose to bring one toy for your dog to enjoy during their stay.
Please note that it is not necessary to bring any other items, as we strive to provide everything your dog may need for a happy and healthy visit.
Should you have any questions or require further assistance, do not hesitate to reach out to us. We look forward to providing your dog with a memorable and enjoyable stay at Camp K-Nine.
Warm regards, Camp K Nine

We recognize that unexpected circumstances may arise following the scheduling of your dog's boarding with us. Rest assured, your financial commitment is safeguarded in such situations.

If you find yourself needing to cancel your boarding reservation after making a deposit, your payment will be transformed into a credit. 

This credit can be applied to any of our services, such as training, future boarding, daycare, or grooming, tailored to your preferences. You are granted the flexibility to use this credit within one year from the original booking date.

Our aim is to offer you peace of mind and convenience, ensuring that your investment remains secure and valuable, even amidst changing plans.

Should you have any queries or require further assistance, please do not hesitate to reach out to us.

Contact Us

Send a Message

An email will be sent to the owner